Privacy Policy

Last Updated: [06.01.2026]

Introduction

This Privacy Policy explains how Yermix Studios ("we", "us", "our"), the developer of Word Finder: Card Puzzle Games (the "Game"), collects, uses, stores, and protects your personal information when you play our Game. We are committed to safeguarding your privacy and ensuring that your personal data is handled securely and lawfully.

By using Word Finder: Card Puzzle Games, you agree to the collection and use of information in accordance with this Privacy Policy. This Policy is designed to comply with applicable privacy laws, including the European Union General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). If you do not agree with our practices, please do not install or use the Game.

Information We Collect

We collect both personal data and non-personal data to provide and improve the Game. The types of information we may collect include:

Personal Information You Provide: Information you voluntarily provide to us, such as your name, email address, or other contact details if you contact our support or give feedback. For example, if you reach out for help, we may keep your contact details and correspondence.
Device and Technical Information: Data automatically collected about your device and Game usage. This may include your device model, operating system version, unique device identifiers (such as Advertising ID or IDFA), IP address, language settings, and the date/time of access. We may also collect information about the features you use and your progress or achievements in the Game.
Usage Data: Details of how you use and interact with the Game. This includes gameplay statistics, levels completed, in-game actions, and other metadata related to your gameplay sessions. This data helps us understand how players engage with the Game so we can improve content and features.
In-App Purchase Information: If you make purchases in the Game, we collect information about the transaction. This can include an order ID or confirmation that a purchase was successfully made. We do not collect or process your payment card details; payments are handled securely by the platform app store (e.g., Google Play Store or Apple App Store).
Location Information: We do not ask for precise GPS location, but we might infer your general location (country or region) from your IP address or device settings. This helps with language display, regional matchmaking, or complying with regional requirements.
Cookies and Similar Technologies: While the Game itself may not use cookies like a website, it or its third-party partners may use similar tracking technologies (such as mobile ad identifiers or local storage) to remember your preferences and track your activities within the Game.

We only collect personal data that is necessary for the purposes described in this Policy. If certain information is optional, we will inform you and obtain your consent if required.

How We Use Your Information (Data Usage)

We use the collected information for various legitimate purposes related to operating and improving the Game. These purposes include:

Providing and Improving the Game: We process data to allow you to play the Game, save your progress, and enjoy its features. This includes using data to fix bugs, develop new content, and enhance the gameplay experience.
Personalization: Information about your gameplay and preferences may be used to personalize in-game content, such as offering tailored challenges or rewards. We may also use data to show you content (including ads) that is more relevant to your interests.
In-App Purchases: We use purchase information to grant the virtual items or features you bought. For example, if you purchase an ad-free upgrade or game currency, we verify and deliver your purchase. We may also maintain purchase history to restore your purchases if you reinstall the Game or switch devices.
Communication: If you reach out to us with questions or support needs, we will use your contact information to communicate with you and resolve issues. We might also send you important notifications or updates about the Game (for example, changes to this Policy or security alerts). We will only send promotional messages or newsletters if you have opted in to receive them, and you can opt out at any time.
Analytics and Research: Usage and device data are analyzed to understand how our Game is performing. We use analytics to identify trends, track aggregate gameplay, and improve the Game’s design and functionality. This helps us make informed decisions about updates and new features.
Advertising and Marketing: To keep the Game free-to-play, we may show ads provided by third-party networks (see Advertising section below). We may use your device and usage data to ensure ads are delivered effectively and, where legally permissible, in a manner tailored to you.
Safety and Security: Information may be used to monitor for and prevent fraudulent activity, cheating, or other misuse of the Game. We also use data to secure accounts and the overall game environment, including enforcing our Terms of Service.
Legal Compliance: We may process your data as required by applicable laws and regulations or to respond to lawful requests and legal processes (for example, responding to a court order or government inquiry). Additionally, if necessary, we may use data to protect our rights and property or the rights and safety of our users or others.

We will not use your personal information for purposes that are incompatible with those described above without your consent. If we plan to use your data for a new purpose, we will update this Privacy Policy and notify you as required.

Advertising

The Game is supported by advertisements to provide a free gaming experience. We work with third-party advertising partners (such as [Insert Advertising Partner Names]) to display ads within the Game. These partners may collect and use certain data from the Game for ad targeting and delivery purposes.

Data Used for Advertising: Advertising partners may access your device’s advertising identifier (a resettable ID like Android’s Advertising ID or Apple’s IDFA), as well as other non-personal technical data (such as device type, OS version, and general location inferred from your IP address). They use this information to show you relevant ads, to avoid showing the same ad too frequently, and to measure ad effectiveness. We do not share information that directly identifies you (such as your name or contact info) with these ad networks.

Personalized Ads: Some advertising partners use the data collected to serve personalized (interest-based) ads. This means the ads you see might be based on your activity within our Game or across other apps. For users in certain regions (for example, the European Economic Area), we will only show personalized ads with your explicit consent in compliance with GDPR. If you do not consent or if you opt out, you will still see ads, but they may be less relevant (i.e., more generic or contextual ads).

Managing Ad Preferences: You have choices regarding advertising in our Game:

If you prefer not to receive personalized ads, you can adjust your device settings to limit ad tracking or reset your advertising ID. On Android devices, you can usually opt out of interest-based ads in Google’s settings. On iOS devices, you can select "Limit Ad Tracking" (on iOS 13 or earlier) or disallow app tracking (on iOS 14 and later) in your privacy settings.
If our Game implements an in-app privacy or consent settings menu, you can use it to opt in or out of personalized advertising at any time.

Please note that opting out of personalized ads does not remove ads entirely – you will continue to see ads, but they should be contextual and not based on your profile.

Third-Party Ad Networks: Our advertising partners have their own privacy policies which outline how they handle your data. We encourage you to review the privacy policies of [Insert Advertising Partner Names] and any other ad partners we use. These policies provide more information on their data practices and how you can exercise your rights with those partners. We contractually require our ad partners to comply with applicable privacy laws and to only use the data collected through our Game for the purposes we allow.

Analytics

We use third-party analytics services (e.g., [Insert Analytics Provider Names]) to collect, monitor, and analyze data about the Game’s performance and how players use it. These analytics providers may process information such as:

The frequency and duration of your gameplay sessions.
Features or levels you interact with.
Crash reports and error logs, if the Game encounters a problem.
General device information (device model, OS version, etc.) and approximate location inferred from your IP (e.g., country or region).

We use this information to understand player preferences and behavior in order to improve our products. For example, analytics data can inform us which levels are too difficult or which features are most popular, guiding future game updates and improvements. Analytics data is typically aggregated and does not directly identify individual users.

Our analytics providers may use cookies or similar tracking technologies within the Game to enable their services (for instance, assigning random IDs to unique users for analytics purposes). All data collected by these providers on our behalf is used strictly for our internal purposes as described and is not shared or sold by us for independent use. We ensure that our use of analytics is in compliance with applicable privacy laws. If you are an EU/EEA user, we rely on a valid legal basis (such as our legitimate interest in improving our service, or consent where required) to process analytics data. You can contact us if you have questions about our analytics practices.

In-App Purchases

The Game offers in-app purchases (IAPs) for certain items or features. When you make an in-app purchase, it is processed by the platform’s app store (such as Google Play for Android or the Apple App Store for iOS), and is subject to that platform’s privacy and security policies. We do not receive your credit card number, bank account info, or other financial details; those are handled by the platform. We receive only information necessary to fulfill your purchase.

Purchase Data: We record basic information about the transaction provided by the app store, such as the product purchased, the date and time of purchase, and a unique transaction ID. This information is used to deliver the content or features you bought (for example, crediting your account with in-game currency or disabling ads after a premium purchase). We may also use this data to restore your purchases if you reinstall the Game or use the Game on a new device with the same app store account.

Third-Party Payment Processors: Generally, all in-app payments are governed by the Google Play or Apple App Store terms. We recommend reviewing the privacy policy of the platform you use for purchases to understand how your financial data is handled by them.

If you have any issues or questions about billing or refunds, you can contact us or the relevant app store’s customer support. We will use the transaction information only as needed to assist with your inquiry or to resolve the issue.

Data Storage and Security

We take reasonable measures to protect the information we collect from loss, theft, misuse, and unauthorized access or disclosure. Depending on the type of data, it may be stored on your device, on our servers, or on servers of our authorized third-party service providers.

Storage Locations: Personal data we collect may be processed and stored in various countries. For example, if we use cloud services or third-party partners (like advertising or analytics providers), your data might be transferred to and stored on servers outside your country of residence, including servers in the United States or other jurisdictions. Regardless of where your data is processed, we will take steps to ensure it remains protected in line with this Privacy Policy. If we transfer personal data out of the European Economic Area (EEA), we will rely on appropriate safeguards such as Standard Contractual Clauses or other legally accepted mechanisms to ensure an adequate level of protection.

Security Measures: We use administrative, technical, and physical safeguards to protect your data. This includes encryption of data in transit (e.g., using HTTPS for communication between the Game and our servers) and encryption at rest where appropriate, firewalls and intrusion detection systems to prevent unauthorized access, and access controls to ensure only authorized personnel can access personal data. We also regularly update and patch our systems to address security vulnerabilities. While we strive to protect your information, please be aware that no security measure is perfect; we cannot guarantee absolute security of data, especially during transmission over the internet.

Data Retention: We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, we may keep:

Gameplay and usage data in aggregate form to help us improve the Game over time.
Transaction records as needed for accounting, audits, and legal compliance.
Contact information for as long as we are actively providing support or as needed to maintain records of our communications.

When personal data is no longer needed for our business purposes or legal requirements, we will delete it or anonymize it so that it can no longer be associated with you. If immediate deletion is not possible (for example, because the data is stored in backup archives), we will securely store the data and isolate it from any further use until deletion is feasible.

Data Deletion Requests (How to Delete Your Data)

At Yermix Studios, we are committed to protecting your privacy and providing you with control over your data. Below is our account deletion policy for Word Finder and our other games.

How to Delete Your Account:

Open the game application

Navigate to the Settings menu (gear icon in the top right)

Locate and select the “FAQ” option

Locate and select the “DELETE ACCOUNT” option

Review the warning message about data loss

Confirm your decision by tapping the "DELETE" button

What Happens Next:

Your account deletion request will be processed within 21 days

During this period, you can cancel the deletion request by visiting the Settings menu and tapping "CANCEL"

You will see a countdown timer showing the time remaining before permanent deletion

Your progress may be restored partially using data stored on the device in case you login to the game after account deletion from the device you’ve used for playing the game before. You can avoid this by uninstalling the game.

Data That May Be Retained:

Anonymized usage analytics (without personal identifiers)

Transaction records required for financial compliance (retained for 3 years)

Support correspondence (retained for 1 year)

If you have any questions about the account deletion process, please contact us through the "CONTACT US" option in the Settings menu.

GDPR Compliance (EEA Users)

If you are a user in the European Economic Area (EEA) or the United Kingdom, you have specific rights under the GDPR regarding your personal data. Yermix Studios is the “data controller” of your personal information for the purposes of the GDPR. We are committed to complying with these requirements and protecting your rights.

Legal Bases for Processing: We only collect and process personal data when we have a valid legal basis under GDPR. Depending on the context, our legal bases include:

Performance of a Contract: We process data to provide the Game’s services you have requested (as outlined in our Terms of Service). For example, we need to process certain data to maintain your gameplay progress and provide in-game features.
Legitimate Interests: We process data to serve our legitimate business interests, provided such processing does not override your rights and freedoms. This includes improving our Game, preventing fraud/cheating, and showing ads (in a privacy-compliant manner). We always consider the impact on your privacy and provide safeguards when relying on this basis.
Consent: For certain data processing activities, we rely on your consent. In particular, if we wish to use precise location data, send you marketing communications, or serve personalized ads in the EEA, we will first obtain your consent as required. You have the right to withdraw your consent at any time.
Legal Obligation: We may process data to comply with a legal obligation, for example, keeping transaction records for tax and accounting purposes or responding to valid legal requests from authorities.

Your Rights: Under the GDPR, you have the following rights with respect to your personal data:

Right of Access: You can request a copy of the personal data we hold about you, as well as information on how we process it.
Right of Rectification: You have the right to ask us to correct or update any personal data that is inaccurate or incomplete.
Right to Erasure: You can request that we delete your personal information if it is no longer needed for the purposes for which it was collected. This right also applies if you have withdrawn your consent (when consent was the basis for processing), if you have objected to our processing and we have no overriding legitimate grounds to continue, or if we are required by law to delete your data.
Right to Restrict Processing: You can ask us to limit the processing of your data in certain circumstances – for instance, if you contest the accuracy of the data or if you want to prevent us from erasing data that you need to be retained for a legal claim. When processing is restricted, your data will only be used with your consent or for specific legal reasons.
Right to Object: You may object to our processing of your personal data when such processing is based on legitimate interests or performed for direct marketing. If you object to processing for direct marketing purposes, we will stop processing your data for those purposes. If you object on other grounds, we will consider your request and only continue processing if we have a compelling legitimate basis or if needed for legal reasons.
Right to Data Portability: You have the right to request a copy of certain data you have provided to us in a structured, commonly used, machine-readable format. You can also ask that we transmit this data to another controller when feasible. This right applies to data processed based on your consent or a contract with you, and which is processed by automated means.
Right not to be Subject to Automated Decision-Making: You have the right not to be subject to decisions based solely on automated processing (including profiling) that produce legal or similarly significant effects on you, unless you have given explicit consent or such processing is otherwise authorized by law. (Our Game does not typically employ automated decision-making of this nature, but we include this for completeness.)
Right to Withdraw Consent: If we rely on your consent for any processing, you can withdraw that consent at any time. This will not affect the lawfulness of any processing that occurred before you withdrew consent.

To exercise any of these rights, please contact us using the information in the Contact Us section below. We may need to verify your identity before fulfilling certain requests (for example, to ensure we do not disclose your data to someone else). We will respond to your request within the timeframe required by law (generally within one month for GDPR requests).

If you believe we have not complied with your privacy rights, you have the right to lodge a complaint with a supervisory authority. You may contact the data protection authority in the EU country where you reside, or the Belgian Data Protection Authority (since Yermix Studios is based in Belgium).

CCPA Compliance (California Users)

If you are a California resident, you are protected by the California Consumer Privacy Act (CCPA) (as amended by the CPRA). This section describes your CCPA rights and how to exercise them, and the categories of personal information we collect and disclose. It applies solely to California residents who use our Game.

Categories of Personal Information Collected: In the past 12 months, we may have collected the following categories of personal information (as defined by the CCPA) from and about users:

Identifiers: For example, a unique device ID or advertising ID, IP address, and if you provided it to us, your name or email address (such as when contacting support).
Internet or Electronic Activity: This includes information on your interaction with the Game, such as gameplay logs, game preferences, and interactions with advertisements within the Game.
Geolocation Data: Approximate location derived from your IP address or device settings (such as city or region, not precise GPS).
Commercial Information: Records of in-app purchases or transactions within the Game (e.g., items purchased, purchase value, and date).
Inferences: Inferences drawn from the above data to create a profile reflecting your preferences or behavior (for example, inferring that you enjoy word puzzle games based on your usage of the Game).

Purposes for Collecting Personal Information: We collect these categories of information for the business and commercial purposes described in the “How We Use Your Information” section of this Policy. In summary, we use personal information to operate and improve our Game, to serve advertising, to process in-app purchases, to communicate with users, to ensure security, and to comply with legal obligations.

Sharing of Personal Information: We may share personal information with third parties for business purposes. In the past 12 months, we may have disclosed the above categories of personal information to the following types of third parties:

Service Providers: Companies that provide services on our behalf, such as analytics providers, cloud storage providers, customer support tools, etc. These parties are bound by contractual obligations to use personal information only as needed to perform services for us.
Advertising Partners: Third-party ad networks and partners who serve advertisements in our Game. They receive identifiers and device information as described in the Advertising section (which may be considered a “sale” under CCPA if used for personalized advertising).

We do not sell your personal information for monetary compensation. However, the CCPA’s definition of a "sale" is broad and may include scenarios where we share personal information with third parties in exchange for “value” (such as allowing us to use their ad services, which in turn help us monetize our Game). The sharing of device identifiers and usage data with advertising partners for the purpose of serving personalized ads may be considered a “sale” under CCPA’s broad definition. We treat such sharing as a sale for CCPA compliance purposes, and you have the right to opt out of it as detailed below.

Your CCPA Rights: As a California resident, you have the following rights:

Right to Know: You have the right to request that we disclose what personal information we have collected about you in the past 12 months, including the categories of information, the categories of sources, the business or commercial purposes for collecting it, the categories of third parties with whom we share it, and specific pieces of information we have collected.
Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions. For example, we may retain information needed to complete a transaction you initiated, to detect and prevent fraud, to exercise our rights (or ensure the rights of another user), or to comply with legal obligations. If we must retain any data for such reasons, we will inform you.
Right to Opt-Out of Sale: You have the right to opt out of the “sale” of your personal information to third parties. As noted above, while we do not sell data for money, we do share data with ad partners for advertising. If you prefer that we not share your personal information with third parties for purposes that could be considered a “sale,” you can opt out. (See Exercising Your Rights below.)
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. This means we will not deny you our services, charge you a different price, or provide a lesser quality of service just because you exercised your rights. Do note, however, that if you request deletion of certain data or opt out of certain data uses, it may affect our ability to personalize the Game experience (for example, you may not receive tailored content or personalized ads).

Exercising Your Rights (CCPA): To exercise your Right to Know or Right to Delete, please contact us using the information in the Contact Us section. Describe your request with sufficient detail for us to process it and verify your identity. We may ask for information like your user ID, device ID, or other details about your interaction with the Game to help verify your request. We will confirm receipt of your request within 10 business days and respond within 45 calendar days as required by the CCPA (or up to 90 days if we inform you that more time is needed).

To exercise the Right to Opt-Out of Sale (i.e., to opt out of sharing your data with third-party advertising partners for targeted advertising), you may:

Use the “Do Not Sell My Personal Information” link or setting that may be provided in the Game’s settings menu (if available). This will signal your preference and we will stop the relevant data sharing for your device/account.
Or contact us by email with your request to opt out. Please specify that you are a California resident requesting to opt out of the sale of your data. We will apply the opt-out to your data as required by CCPA.

If you have an authorized agent making a request on your behalf, we may require proof of the authorization (such as a signed permission from you). Also, if you are under 16 years of age, CCPA requires that you (or your parent/guardian if you are under 13) opt in to any sale of personal data rather than opt out; however, as noted, our Game is not intended for users under 13, and we do not knowingly collect or sell their data.

Children's Privacy

Our Game and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are under 13, please do not download or use the Game, and do not provide us with any personal information. If you are between 13 and 18 (or the age of majority in your jurisdiction), please only use our Game with the permission and supervision of your parent or guardian, especially when it comes to in-app purchases or providing personal information.

If we become aware that we have inadvertently collected personal data from a child under 13, we will take immediate steps to delete that data from our servers. If a parent or guardian believes that their child under 13 may have provided us with personal information, please contact us using the information in the Contact Us section. We will promptly investigate and remove any such information.

We also comply with age-related privacy regulations such as the Children’s Online Privacy Protection Act (COPPA) in the United States and relevant provisions of the GDPR in the EU (which may require parental consent for processing personal data of children under 16 in certain countries). Our commitment is to protect the privacy of young players and to not knowingly engage in any data processing that violates children’s privacy laws.

Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time. If we make material changes to how we collect, use, or share your personal information, we will notify you by reasonable means. This may include an in-app notification or a notice on our website (if applicable), in addition to updating the "Last Updated" date at the top of this Policy.

We encourage you to review this Privacy Policy periodically to stay informed about our data practices. Continuing to use the Game after a revised Privacy Policy has been posted or communicated to you will signify your acceptance of the updated terms, to the extent permitted by law.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us. We take your privacy inquiries seriously and will respond as soon as reasonably possible.

Contact Information for Privacy Matters:

Email: support@yermix.games

When contacting us, please include any relevant information that may help us assist you, such as your username or Player ID (if applicable), the platform you play on (Android/iOS), and a clear description of your request or concern.

By contacting us, you consent to our use of the information you provide (including your contact details) to respond to you. We will use this information only to address your inquiry and for no other purposes.

Thank you for reading our Privacy Policy. Your privacy is important to us, and we are dedicated to protecting it while you enjoy Word Finder: Card Puzzle Games.